Disposable Contacts Antitrust Litigation

If you received an email from noreply@epiqpay.com, it is because you were determined to be eligible for a payment in a class action settlement. By default, individuals eligible for payments will receive a prepayment notification email a few days before they receive an email containing a link to claim their payment. This is normal. If you claim a payment, you will also receive one or more follow up emails from our payment partner, Tremendous, confirming where in the process your payment is. If you do not immediately claim your payment, you may also receive one or more reminder emails.

If you have any questions about the EpiqPay email you received, please provide us with your full name and current email address so we can look up your file. If a tracking number was listed at the bottom of your EpiqPay emails, please provide to us that as well.

EpiqPay is the official digital payment platform for Epiq Class Action & Claims Solutions, Inc. EpiqPay offers individuals who are eligible to receive payments in mass actions an easy, convenient, fast, and secure way to claim their payments. General information about EpiqPay is available at https://www.epiqglobal.com/en-us/technologies/epiq-pay, and case-specific information about the payment notification you may have recently received is available on this website.

According to our records, you are a class member eligible to receive a settlement payment in Disposable Contacts Antitrust Litigation, and you filed a claim wherein you elected to receive your payment digitally. You are being sent your payment digitally based on a selection you made when submitting your claim.

Pursuant to the terms of the settlement negotiated by the parties in Disposable Contacts Antitrust Litigation, Epiq is required to distribute payments digitally to eligible class members. Your payment was required to be sent to you automatically and did not require any action on your part. The emails you may have received from noreply@Epiqpay.com provide you the opportunity to claim your settlement award quickly and securely.

Claiming your EpiqPay payment is simple and easy. All EpiqPay payment and reminder emails contain a ‘Claim Payment’ link. As long as you click the ‘Claim Payment’ link before the payment expiry date listed in your email, the link will take you to a payment dashboard where you can choose your preferred method of payment. Then click your preferred payment method. Depending on the method of payment you choose, you may be asked to confirm your selection or provide one or two pieces of information so your payment can be processed. After that, you will receive a small number of interim notifications from our payment partner rewards@tremendous.com letting you know your payment is ‘in process’, and eventually you will receive a link to your payment card, if you chose that as your option. Contact information for our payment partner is available on these notifications, in case you experience any issues using your card.

Emails regarding digital payments for this matter will be commenced April 2024, and digital payments will be available to claim through June 2024. During that window, Epiq digital payment emails were or will be sent from noreply@Epiqpay.com, so please review your inbox for messages from that email address. Due to variability in individual recipient email account SPAM and junk security settings, users are encouraged to review their junk and SPAM folders in case the digital payment emails went to those locations.

No. Digital payments are processed quickly, but once a user selects their preferred payment option, it typically takes 2-5 business days for the value of the award to reach end user cards or accounts. Upon making your selection, you will start to receive a series of emails from EpiqPay and our digital payment partners, which will keep you apprised of the progress of your payment.

If you received an email from rewards@tremendous.com, this email is legitimate. You received this email as you selected a payment option that uses Tremendous, one of our third-party payment partners, to process your payment and notify you of your payment status.

The digital payment options presented to you when you click ‘Claim Payment’ in your EpiqPay email are the only options available to you under this settlement. If none of the options presented to you on the selection screen are of interest to you, a paper check option may be available for this settlement. Please note that the paper check reissue process can take 4-6 weeks to complete.

After you make your payment selection from the EpiqPay payment wall, within a day or two you will receive a small number of interim notifications from our payment partner rewards@tremendous.com letting you know your payment is ‘in process’, and eventually you will receive a link to your payment card, if you chose that as your option. Due to variability in individual user email account security settings, Tremendous emails can sometimes go to junk or SPAM folders. Please search your inbox for emails from rewards@tremendous.com. If you find any follow up emails there, move them to your inbox and/or mark the email as from a ‘trusted sender’, so that future Tremendous emails regarding this settlement do not end up in those folders.

If you have any questions about the timing of the delivery of your EpiqPay payment, please provide us with your full name and current email address so we can look up your file. If a tracking number was listed at the bottom of your EpiqPay emails, please provide to us that as well.

The contact email for our payment partner, Tremendous, is help@tremendous.com. Please contact them directly if you are experiencing any delivery issues or are having any issues using your payment card. If you already received an email confirming that your payment has been processed, when you contact them reference your ‘Reward ID’, listed above the EpiqPay logo on your post-selection notification email.

If you unsubscribe from any of the payment emails you receive on this matter, you will no longer be able to claim your payment digitally. If you unsubscribed from receiving digital payment notifications from EpiqPay, but would like to explore a paper check reissue, please let us know.

If you did not claim your payment by the expiry date listed in your EpiqPay emails, the link will expire, and you will no longer be able to claim your payment digitally.

Some EpiqPay payment options require only that you click ‘Redeem’ to process your payment. Once you have clicked ‘Redeem’, you cannot change your election, and any further communications about the selected option will be sent to the same email address to which the EpiqPay payment was sent.

Other EpiqPay payment options, such as PayPal, ACH, or Digital Mastercard, require that you provide one or two pieces of information and submit that information to claim your payment. Once you have ‘clicked’ the ‘Redeem’ button submitting the requested information, you cannot change your election, and any further communications about the selected option will be sent to the same email address to which the EpiqPay payment notifications were sent.

If you have not ‘Redeemed’ your payment or already submitted any additional requested information, you can go back to the payment option tile page and make a different selection.

Once you receive an ACH payment confirmation email from Tremendous, it may be 24-72 hours after the ACH is initiated before funds are available in your selected bank account. If you have not received the funds within 72 after receiving the payment confirmation email from Tremendous, or you have any further concerns on your ACH, you may contact our payment partner, Tremendous, at help@tremendous.com.